Contact Information

Contact us by Email, Telephone or Snail mail

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

• Email
• Online Form
• Telephone
• fax
• Snail Mail

Email:

For information, inquiries or assistance:

RipTideHotel@yahoo.com

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. Riptide Hotel customers may also use our toll free telephone support center to contact a service representative during regular business hours:

Telephone:

Live Customer Care Center

1-877-815-4833

   954-921-7667
Monday to Friday   9:00am to 9:00pm (EST)

Saturdays, Sundays and federal holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day.

FAX:

  954-921-9640

Snail Mail:

Send your inquiries to:

• RipTide Hotel
• Attention: Customer Care Center
• 2300 N. Surf Road
• Hollywood Beach, Florida USA
• 33019